Here at Drive Forward we’ve always believed a safer Driver community is a stronger Driver community. We welcome DoorDash’s announcement today of their new in-app safety toolkit called SafeDash™. Designed in partnership with the security professionals at ADT the new toolkit will help give our members who use the DoorDash platform greater peace of mind.
While Seattle isn’t part of the initial rollout, Dashers here can expect to see SafeDash in their apps by the end of this year. The two key features of SafeDash are the Safety Reassurance Call and the Emergency Assistance Button. In the event that a Dasher feels unsafe in a situation, they can use the Safety Reassurance Call feature to quickly and easily connect with an ADT agent through the Dasher app. ADT will call the Dasher and remain on the phone until they feel safe.
More importantly, if a Dasher is ever in need of emergency services, they can easily swipe the Emergency Assistance Button within the Dasher app for assistance. ADT will then contact 911 on the Dasher’s behalf, discreetly remaining in contact with the Dasher by text message.
“Our commitment to safety is central to what our teams at DoorDash work towards every day,” said Elizabeth Jarvis-Shean, Vice-President of Communications and Policy at DoorDash, in today’s annoucement. “We’ve heard from Dashers across the country who tell us that safety is a top consideration when choosing which platforms they work with. That’s why over the years, we’ve worked hard on new products, policies, and partnerships that reflect what we hear from Dashers. SafeDash was born out of feedback from Dashers, and our hope is that with access to these tools, we’re giving Dashers yet another resource to feel safe and secure on the road.”
If you want to learn more about SafeDash™, and how it can play a critical role in helping to ensure driver safety check out DoorDash’s announcement here.